Welcome to the MSN Class Action Website
If You Paid Money to Microsoft for an MSN Account Established in Your Name at a Best Buy Store, Never Logged on to or Used that Account, and Never Received a Full Refund for the Money you Paid to Microsoft, Please Read This Website – Your Rights May be Affected.
Overview
This lawsuit is about whether Microsoft and Best Buy engaged in unfair business practices in connection with the promotion of MSN Internet access service subscriptions at Best Buy stores. From 2000 to 2004, Microsoft and Best Buy promoted Microsoft's MSN Internet access service at Best Buy stores by offering MSN subscriptions with free-trial periods. Unless a registered consumer cancelled the MSN subscription during the trial period, Microsoft would begin charging the consumer's credit or debit card after the trial period was over, even if the consumer had never logged on to or used the MSN account.
Plaintiffs allege that requiring consumers to cancel subscriptions they never used to avoid being charged was unfair and deceptive and violated Washington State law. Microsoft and Best Buy deny that their business practices were unfair or deceptive, and also say that it was fair to ask Class Members to cancel their trial subscriptions to avoid being charged monthly fees. The Court has not decided who is right or wrong, but Class Members have to make a decision now whether to stay in the Class. In making that decision, Class Members may wish to consider the fact that the Court has required the Plaintiffs, as a condition of the Court’s permitting the case to proceed as a class action, to concede that customers were informed that they were signing up for MSN and that they had to call to cancel in order to avoid charges after the free-trial period ended.
Your Legal Rights and Options in This Lawsuit
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DO NOTHING
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Stay in this lawsuit. Give up certain rights. By doing nothing, you keep the possibility of getting money or benefits that may come from a trial or a settlement. But you give up any rights to sue Microsoft and Best Buy separately about the same legal claims in this lawsuit. For more information, click here. |
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ASK TO BE EXCLUDED
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Get out of this lawsuit. Get no benefits from it. Keep rights. If you ask to be excluded and money or benefits are later awarded, you will not share in those. But you keep any rights to sue Microsoft and Best Buy about the same legal claims in this lawsuit. You must ask to be excluded no later than September 24, 2006. For more information about how to exclude yourself from this lawsuit, click here. |
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ENTER AN APPEARANCE
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Participate in the lawsuit on your own or through a lawyer. The Court has appointed lawyers to represent you. But you can, if you wish, appear in the lawsuit through your own lawyer or on your own. For more information, click here. |
Trial
Plaintiffs must prove the claims against Microsoft and Best Buy at a trial. The trial has not yet been set. If money or benefits are obtained from Microsoft and Best Buy, you will be notified about how to ask for a share.
Additional Information
Questions? To view and/or print the Frequently Asked Questions, please click here. To view, download and/or print the full Notice, please click here. You may also call toll-free at 1-866-825-7953 to request a mailed copy of the Notice, or to ask any other questions about this lawsuit you may have.
PLEASE DO NOT CONTACT THE COURT FOR INFORMATION REGARDING THIS LAWSUIT
PLEASE NOTE THE FOLLOWING IMPORTANT DATE(S):
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September 24, 2006
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Postmark Deadline for Exclusion |
